The Cool Shop reviews & testimonials

Great team and amazing administration staff, Cool Shop made the process really easy and efficient while organizing the installation from Sydney.

J.k.

Great Team

Hi Julie

Just wanted to say thanks to Lloyd and yourself for getting our aircon going again.

We have struggled with the heat and humidity and really appreciate our house again.

Also we posted a google review for you guys. Thanks again!

Cheers

John & Carolyn

Thanks Guys!

Very happy, great service. Replacing an old 8.5kw split system was too easy for The Cool Shop! Excellent job.

G.G Mudjimba

Great Service!

A fair quote on price, if not quite the cheapest. Very fast turnaround from request to install, and a small army turned up to perform the install, which was quick and smooth, with minimal disruption to me. Great communication from both the office and the install team.

Very happy with the process, and the unit is awesome! Thanks, Cool Shop.

OWEN P.

BUDERIM

 

VERY HAPPY

EXCELLENT COMMUNICATION

Great service and excellent communications right up to install date.

New Aircons work beautifully.

Regards,
Andrew Flintoff

EXCELLENT COMMUNICATION

Thank you for sending through the paperwork relating to preventative service details and the warranty for my Daikin split system. I meant to contact you yesterday to thank you and the team that did the installation on Wednesday but ran short of time. The prompt service I have received from you and the technical guys has been fantastic. The system is working perfectly and to have it installed a week earlier than scheduled is much appreciated.

CLIVE.B

TWIN WATERS

HAPPY WITH NEW AIR CONDITIONER

Thank you so much best customer service I have had in a long time

SHEZZA

MONTVILLE

BEST CUSTOMER SERVICE

My wife & I needed a no fuss air conditioning system installed at our house, and we got it !!!! we contacted The Cool Shop at Coolum, we spoke with Lloyd (MD) who came to the property & designed the system, within two weeks, his crew had installed our new Daikin system The team were very professional, there was no mess left behind, and nothing was a problem, we got exactly what we asked for. Julie in the office was fantastic & very helpful! I would recommend The Cool Shop to anyone. well done, one happy customer Andy & Cathy

One Happy Customer!

Thank the boys for a top job! Very polite, professional and they left the room clean and tidy on the completion of the installation. We had a 2 head multi system with 2 ceiling cassettes installed and they look great. Very tidy and neat. Great for the high ceilings.

Excellent choice and range of product, we were able to make the right decision for our needs.

 

M.Barry, Sunshine Cove

Top Job!

I just want to let you know I am very happy with the air conditioning installed in my unit.

All work at installing the unit was neat and tidy, the workers did a great job.

They also did a nice job cleaning up afterwards when they finished.

I will recommend The Cool Shop when asked about air conditioners.

Thanks again Julie

Regards

Karen Morley

VERY HAPPY

Great to deal with – from beginning to end. The quote was done quickly and the person who did the quoting provided a thorough explanation of why he was quoting the way he did – and different options to consider. Installation guys were great too – cleaned up after themselves. The price was right and I am very happy with my new system.

L.S.

Great to deal with – from beginning to end.

Great Team, Top Quality work. The Cool shop Ducted our home and now are replacing our office units one by one, importantly you get the correct advice the first time. You get what you pay for here, from initial phone call to install of an office ducted unit was less than 10 working days and they installed on the weekend for our convenience. NO one else can deliver that service in Summer. 1 down unit down and 5 to go. Matthew Aram

Great Team, Top Quality work

The team at cool shop are second to none! Perfect advice and expertise, others said it couldn’t be done. Installers were fabulous and kindly got my other a/c working without charge.

Thanks

Linda

Best Air Con Company Ever!

Your team of young men were extremely polite and friendly.

Great service!

Cheers until next time,

Ann

Extremely Polite and Helpful Air Con servicing.

We are very pleased with the new system. The staff representing the business came across very polite, hard working and professional, they also left the house clean and tidy. We would definitely highly recommended your company and feel the service received was of high standards. Big thanks to the team completing the work.

J.SOUTHGATE PEREGIAN

BIG THANKS TO THE TEAM

Many thanks for the quick and pleasant service experience.

Tony H. Marcoola

Pleasant service

Thanks Lloyd and the Cool Shop Team for installing our new splits! The boys were great, kept taking their shoes on and off every time and cleaned up everything so well. WE really love the new Daikin’s.

I & L Hetherington, Mudjimba.

So Polite and Considerate!

The Cool Shop affable gentlemen team Steve & Jed did a great job installing the AC units.

We are delighted with their polished professional handiwork.

They were so neat that they even left the place cleaner than it was before they arrived.

REGARDS

J. BOLAND MARCOOLA

GREAT JOB

wanted to say that I was most impressed by the team that installed my Acs.  They were very hardworking, efficient and courteous!

 

Many thanks – I can look forward to summer now without dread!

 

Helen

EFFICENT AND COURTEOUS

David Low Way

Can you pass onto Lloyd a thank you for a job well done, Peter and his install team did a fantastic job on the day they were prompt, courteous and made sure that everything was spot less before they finished the job.

 

Many thanks

Gordon and Sandra

JOB WELL DONE

To The Cool Shop,

Thank you so much for installing the small air conditioner in our bedroom. Even though it was only a small system, you all took care of me like I was buying a huge ducted system. The installers were so polite and helpful and spent extra time showing me how to use it. As an elderly couple that kind of service and attention to detail is very helpful. We highly recommend The Cool Shop.

G.V and D.V, Bli Bli

Excellent Team

Thank you to all the professional staff we have dealt with in choosing the system, making appointments for installation and for all who were involved in the installation.  A big thank you for getting the new computer to us so quickly.

L.G., MALENY

Professional

My thanks to the Cool Shop. Lloyd was very prompt in giving us a quote for two new air conditioners. On installation day, the team of Peter, Marty and Harrison were very efficient, friendly and courteous. Team leader Peter had to work through a difficult situation in relation to the positioning of one of the units. . They cleaned up perfectly and even took away the old unit. Highly recommended.

R.C.

Highly Recommended

November 2015

We would like to commend your staff for the quality of their work, their attitude, cheerfulness and the fact that nothing was ever too hard or too much trouble. My wife commented that they all seemed to enjoy their job and how nice it was to see people enjoying what they were doing. That doesn’t often become evident.

I would recommend that anyone looking for an air conditioner give Lloyd and his staff a chance to do the job – you will not be disappointed! We weren’t.

P & C. W

 

ANOTHER COMPLIMENT

Dear Lloyd

 

We would like to express our pleasure in regards to the service and quality that we have received from your company “The Cool Shop”.

We have  appreciated the quick response that we received with any enquires, and the general way that you undertake your business is excellent along with providing an excellent product.

We often find ourselves recommending “The Cool Shop” to others that are considering installing air conditioning, purely  based upon the satisfaction in product and outstanding customer service that you provided.

 

Many Thanks

K & G Bokarina

 

Highly Recommend

Email dated 27/03/15

 

Morning Lloyd and Team,

Just wanted to thank you for the efficient job on our air conditioner, we are very happy to be cool!

sincerely,

L & A

 

Happy to be Cool!

Email dated 27/03/15

We just wanted to say thank you to the boys who installed our Daikin, ducted air conditioning system.

They were very professional and worked together very well. We have had it on today and it is working very well.

Glad we picked the Cool Shop.

Regards, J & A

 

Happy

“Had Lloyd and his team come around and install a ducted system with the my air4. What a top job. The boys were quick and neat, showed up on time both mornings, nothing was to hard for them and they cleaned up any mess they made as they went. Could not have got a more professional team to do the job. Highly recommended.” 󾌰(Facebook Nov 2014)

M. Mountian Creek

Top Job!

I was so thrilled with the work you did for me last year.  Thanks again.

Someone was looking for good air con people and I sang your praises.

M.R

Thrilled!

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